Sub-processors
To support the delivery of our Services, Wisanna ("Provider") uses service providers to process data on our behalf ("Sub-processors"). We maintain contracts with these parties to ensure the safety and confidentiality of your data.
| Sub-processor Name | Purpose of Processing | Location of Processing |
|---|---|---|
| Google Cloud (Google Ireland Ltd) | Primary Cloud Infrastructure: Hosting (Cloud Run), Databases (Firebase, Firestore, BigQuery), Storage, & AI Services | European Union |
| OpenAI, LLC | AI & Large Language Model (LLM) Processing | United States |
| Microsoft Ireland Operations Ltd | Speech Services (Azure) & Document Integration (OneDrive/Graph) | European Union |
| Anthropic, PBC | AI & Large Language Model (LLM) Processing | United States |
| Redis Inc. | Database & Session Caching Services | European Union |
| Elasticsearch B.V. | Search Engine & Data Analytics | European Union |
| Hostinger International Ltd | Email Transmission Services (SMTP) | European Union |
| Bird (MessageBird B.V.) | Messaging & Communication Automation | European Union (Netherlands) |
Mechanism of Transfer
Where personal data is transferred outside the European Economic Area (EEA), such as to OpenAI, LLC and Anthropic, PBC in the United States, we rely on the EU-US Data Privacy Framework (DPF) and/or Standard Contractual Clauses (SCCs) to ensure GDPR compliance.
References
Related documents: Terms of Use, Data Processing Agreement (DPA), Security Policy & TOMs.